Level 3: Senior Management and Leadership
Module 1: Senior Management and Leadership
- Leadership and Management Roles
- Leadership as organizational stewardship
- Managing Systems and People
Module 2: Results Management
- Vision and setting direction
- Planning Frameworks
- Measuring performance and results
- Establishing employee accountability
Module 3: Building Team Productivity
- Coaching and Mentoring Skills
- Assessing Team Effectiveness
- Developing High Performance Teams and Innovation
- Facilitating Team Problem Solving
Module 4: Leading People
- Managing Conflict
- Personal Conflict Styles Assessment
- Conducting Difficult Conversations
Day 5: Leading Change
- Developing and Using Power and Influence
- Planning Change
- Leading people to implement change