Custom Training

We will develop training workshops specifically to the needs of your organization, in any of the following subject areas:

Training In Organizations

  • Critical Skills for Technical Trainers
  • Building the Company Training Plan
  • Training for Trainers
  • On the Job Training

Interpersonal Skills

  • Making the Most of Communication
  • Conflict Management
  • Presentation Skills
  • Effective Meeting Skills
  • Negotiation Skills
  • Assertive Communication
  • Giving Feedback

Career Management

  • Preparing for Job Interviews
  • Coaching Career Management
  • Career Development Skills
  • Thriving in Change

Thinking Skills

  • Problem Solving and Decision Making
  • Creative Thinking
  • Critical Thinking
  • Systems Thinking
  • Strategic Thinking
  • Action Learning: Solving Problems and Taking Action

Sales and Customer Service

  • Customer Service Leadership
  • Delivering Excellent Customer Service
  • Consultative Selling for Professionals
  • Managing the Challenging Client
  • Building Personal Power and Influence
  • Powerful Presentations

Personal Skills

  • Stress Management
  • Time Management
  • Balancing Home and Work
  • Building Self Esteem
  • Contributing as a Team Member
  • Facilitation Skills
  • Taking Personal Responsibility
  • Being Proactive

Leadership/Management Skills

  • Managing People
  • Managing Change
  • Behavior-Based Interviewing
  • Skills for Frontline Leaders
  • Coaching and Developing People
  • Creating a Motivating Work Environment
  • Leadership in Action
  • Succession Planning
  • High Performance Teams
  • Mentoring & Knowledge Management
  • Performance Management
  • Solving Performance Problems
  • Team Leadership
  • Hiring, Motivating and Retaining Employees
  • Power and Influence
  • Business Planning
  • Managing and Improving Work Processes
  • Success Skills for Administrative Assistants
  • Strategies for Employee Retention
  • Strategic Alignment: Strategy, Customers, Culture and Leadership
  • Project Management

Health and Safety

  • Behaviour Based Safety
  • Leadership in Health Safety and Environment Roles
  • Surviving and Benefiting from Audits

Policies and Procedures Development

  • Establishing a policy framework
  • Determining if something should be a policy or a procedure
  • Designing a policy and procedure template
  • Information to include in a policy
  • Information to include in a procedure
  • Writing policies and procedures that are easy to use and understand